Cancellation Policy

• • Order Changes: You may request changes to your order within 24 hours of placing it. Please contact customerfirst@sowinz.com for assistance.

• • Order Cancellation: Orders can be canceled within 24 hours of placing them. After this period, orders will be processed and cannot be canceled.

Refund Policy

• • No Return Policy: We have a strict no-return policy due to the nature of our products.

• • Refunds: Refunds are only provided for defective or damaged products. If you receive a defective or damaged product, please contact customerfirst@sowinz.com within 7 days of receipt with proof of the defect or damage.

    The refund process typically takes between 5 to 7 business days to complete.

     

We reserve the right to update these policies at any time. Any changes will be posted on this page.

For any further questions or assistance, please reach out to our support team at customerfirst@sowinz.com